Terms & Conditions

Last updated: 9 October 2026

Welcome to Merracho Bags. These Terms and Conditions govern your access to and use of our website and any purchase you make through it. Please read them carefully. By accessing the website or placing an order, you agree to be bound by these Terms. If you do not agree with them, please do not use the website.

1. Definitions

In these Terms and Conditions, the following words have the meanings set out below:

  • “Merracho Bags”, “we”, “us” or “our”: Merracho Bags, based in Amman, Jordan.
  • “Website”: merrachobags.com and any related website, page, digital platform or application owned or operated by Merracho Bags.
  • “Customer”, “User” or “you”: any person who visits or uses the Website or places an order through it.
  • “Products”: the bags, luggage, accessories and other items offered for sale on the Website.
  • “Services”: all products, content and services provided through the Website.

2. Acceptance of Terms

By using the Website, you confirm that you:

3. Use of the Website

You agree to:

  • use the Website only for lawful purposes;
  • not misuse, hack, or attempt to disrupt or gain unauthorised access to the Website or its systems;
  • not publish or transmit any content that violates the law, public morals, or the rights of others; and
  • not use the Website in any way that affects its performance or other users’ experience.

4. Accounts and Registration

Where a service requires you to create an account:

  • you must provide accurate, complete and up-to-date information;
  • you are responsible for keeping your login details confidential and for all activity under your account; and
  • we may suspend or close any account in the event of a breach of these Terms or misuse of the Website.

5. Products, Prices and Availability

  • We make every effort to display our Products, colours and specifications accurately. Actual colours may vary slightly depending on your screen settings.
  • All prices are shown in Jordanian Dinars (JD). Delivery fees are shown separately at checkout.
  • Products are subject to availability. We may modify or discontinue any Product or Service at any time without prior notice.
  • Prices, specifications and content may change. If a Product is listed at an incorrect price due to an error, we will contact you before processing the order, and you may choose to confirm it at the correct price or cancel it.

6. Orders and Confirmation

  • Placing an order on the Website is an offer to purchase the selected Products.
  • Our team may contact you by phone or WhatsApp to confirm your order details and delivery address before dispatch.
  • We may decline or cancel an order, for example if a Product is out of stock, the order details cannot be confirmed, or we suspect misuse. If you have already paid for a cancelled order, you will receive a full refund.

7. Delivery

Delivery areas, timeframes and fees are set out in our Shipping & Delivery Policy.

8. Returns, Exchanges and Refunds

Returns, exchanges, cancellations and refunds are governed by our Returns & Exchange Policy. Return and exchange requests must be submitted within two (2) days of the delivery date. Warranty claims are handled under our Warranty Policy.

9. Intellectual Property

  • All content on the Website, including text, images, designs, logos, videos and software, is the property of Merracho Bags or its licensors.
  • No content may be copied, republished, distributed or modified without our prior written permission.

10. External Links

The Website may contain links to third-party websites. We are not responsible for the content, privacy policies or practices of those websites, and accessing them is at your own risk.

11. Disclaimer and Limitation of Liability

  • The Website and its content are provided on an “as is” and “as available” basis, without express or implied warranties, other than those stated in our policies.
  • To the maximum extent permitted by law, Merracho Bags is not liable for any direct or indirect damages resulting from the use of, or inability to use, the Website.
  • Nothing in these Terms limits any rights you have under the applicable laws of the Hashemite Kingdom of Jordan.

12. Privacy

Our use of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions.

13. Changes to These Terms

  • We may update these Terms at any time.
  • The updated version will be published on this page with a new “Last updated” date. Your continued use of the Website after changes are published means you accept them.

14. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of the Hashemite Kingdom of Jordan. The competent courts of Amman, Jordan, have jurisdiction over any dispute arising from them.

15. Contact Us

For any questions or feedback about these Terms, please contact us:

By using our Website, you confirm that you have read, understood and agreed to these Terms and Conditions.

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